Privacy Policy

Bluecraft Marketing LLC

Bluecraft Marketing LLC ("we," "us," or "our"), as a digital marketing agency, is dedicated to protecting the privacy and security of our website users and customers. This updated privacy policy outlines how we collect, use, protect, and manage your personal information when you use our website or engage with our services.

1. Collection of Personal Information

We collect personal information through various means, including:

  • Contact forms: Your name, email address, and other details provided via contact forms on our website.
  • Business information: Legal business name, business email, phone, website, registration details, and physical address.
  • Customer contact list: Emails, phone numbers, names, and business names of your customers.
  • Cookies and tracking technologies: Information about your website browsing activity.
  • Third-party integrations: Data from integrations such as Google Analytics, Facebook Pixel, and our proprietary Bluecraft AI CRM.

2. Use of Personal Information

The personal information collected is used to:

  • Provide and improve our marketing and lead generation services.
  • Integrate clients into Bluecraft AI CRM.
  • Run review and lead generation campaigns.
  • Respond to inquiries and offer customer support.
  • Comply with legal obligations and A2P and CAN-SPAM compliance.
  • Prevent fraud and other unauthorized activities.

We may share personal information with:

  • Third-party service providers who assist in delivering our services.
  • Legal authorities in response to legal requests, such as court orders or subpoenas.
  • Third-party integrations and tools for efficient service delivery, under strict privacy safeguards.

3. Data Security

We take significant measures, including encryption and access control in our CRM platform, to protect your data from unauthorized access, disclosure, or misuse. However, we acknowledge the limitations of internet-based data transmission in guaranteeing complete security.

4. User Rights and Data Retention

Users have rights to access, correct, delete, or download their data. Data is retained only for the duration of our contract and is then provided back for your use or destroyed, as per our limited data retention policy.

5. Third-Party Websites

Our website may link to external sites not operated by us. We do not control their content and practices and cannot accept responsibility for their privacy policies.

6. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children under this age.

7. Changes to this Privacy Policy

This privacy policy may be updated periodically. We encourage you to review it regularly. Continued use of our services after updates signifies acceptance of the new terms.

For questions or concerns about this privacy policy or our data practices, please contact us at support@bluecraftleads.com.

This policy is effective as of 27 November 2023